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FAQ

Find quick answers to the most common questions about our products, services, and support. From returns and warranties to connectivity, IT, and leasing, we’ve covered the essentials to help you get the information you need. At Volcron Technologies, our goal is to keep things clear, simple, and business-ready.
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What does
Volcron Technologies do?

At Volcron Technologies, we deliver complete business technology solutions — from rugged laptops, mobiles and tablets to connectivity, cloud communications, IT support and AI automation.
We simplify the complex by bringing hardware, software, and services together under one roof, so your teams stay connected, productive, and protected wherever they work.
What is your returns policy?

As each of our suppliers has different return procedures, our returns policy can vary by product. In general, items must be unused, in their original packaging, and returned within 14 days of delivery. Please contact our support team before returning any items so we can confirm the correct process for your specific order.

Do your products come with a warranty?

Yes — all new equipment includes a minimum 12-month manufacturer warranty. We also offer extended warranties, accidental damage cover and service packs to protect your investment for up to 3 years.

How do I arrange a warranty claim?

Simply contact our support team with your order number and a description of the issue. We’ll manage the process directly with the manufacturer and keep you updated at each step.

What types of products do you supply?

We supply rugged and standard IT hardware, business mobiles and tablets, connectivity solutions, cloud and communications systems, cyber security, and AI-powered business tools — all supported by leasing and finance options.

Can you configure devices before delivery?

Yes. We can preconfigure devices with software, security, mobile device management (MDM), SIMs and accessories so they’re ready to use out of the box.

CONTACT OUR SUPPORT TEAM FOR PERSONALISED HELP.

Why Choose
Volcron Technologies?

We’re more than just a supplier — we’re a long-term partner.
Our team works across all major UK networks and trusted technology brands to secure you the best value, the right products, and ongoing expert support.
With flexible bundles, tailored solutions, and a single point of contact, we remove the hassle of managing multiple vendors so you can focus on running your business.
Do you offer refurbished equipment?

Absolutely — we provide high-quality refurbished devices to help businesses reduce costs and environmental impact, while still benefiting from warranty and support.

Who do you work with?

We support all types of UK businesses, from one-person start-ups to larger SMEs. We have particular experience in sectors like construction, logistics, transport, warehousing, manufacturing, field services and professional services.

How do I get a quote?

: You can use our instant quote tools on the site or contact our team directly. We’ll compare offers across the market to find the best deal for your business.

How do I get technical support?

Our support team is available during business hours by phone or email. For ongoing contracts, you’ll also have a dedicated account manager to handle queries and escalations.

Do you offer nationwide coverage?

Yes — we’re based in Manchester but serve businesses across the UK, with remote support and delivery to any location.

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VOLCRONHeadquarters
Volcron Technologies — Based in central Manchester, delivering IT, communications & tech solutions UK-wide.
Bartle House, 9 Oxford Court, Manchester M2 3WQ
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