VoIP Phone Systems Manchester

Cloud-hosted phone systems with Microsoft Teams integration, mobile apps, and professional features. Modern phone solutions for Manchester businesses.

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Advanced VoIP Phone System Features

Professional phone features that scale with your Manchester business

Microsoft Teams Integration

Seamless integration with Teams for unified communications and collaboration.

Teams calling

Screen sharing

Video conferencing

Chat integration

Mobile & Desktop Apps

Take your business number anywhere with mobile and desktop applications.

iOS and Android apps

Hot-desking

Desktop softphone

Remote working

Call Recording & Analytics

Record calls for training and compliance with detailed analytics.

Automatic recording

Performance metrics

Call analytics

Compliance tools

Advanced Call Handling

Professional features including IVR, call queues, and auto-attendant.

Auto-attendant

Hunt groups

Call queues

Call forwarding

Why Manchester Businesses Choose VoIP

Modern phone systems that work as hard as you do

Cost Savings

Reduce phone bills by up to 70% compared to traditional landlines.

Scalability

Add or remove users instantly as your Manchester business grows.

Reliability

99.9% uptime SLA with automatic failover and redundancy.

Professional Features

Enterprise-grade features previously only available to large corporations.

Business Phone Systems with Microsoft Teams Phone Integration

Transform Microsoft Teams into your complete business phone system. Make and receive external calls directly through Teams, with all the collaboration features you already use.

Native Teams Calling

Make external calls directly from Teams without additional apps

Unified Communications

Voice, video, chat, and collaboration in one platform

Mobile & Desktop

Answer business calls on any device, anywhere in Manchester

Simple VoIP Implementation Process

From consultation to go-live in just a few days

Consultation & Design

Understand your requirements and design the optimal phone system

Number Porting

Keep your existing numbers - we handle the porting process

Setup & Configuration

Configure system settings, user accounts, and call flows

Training & Go-Live

User training and ongoing support for smooth transition

Perfect for Every Manchester Business

From startups to established enterprises across Greater Manchester

Small Businesses (2-20 users)

Professional phone system without the complexity or cost

Growing Companies (20-100 users)

Advanced features and integration capabilities

Enterprises (100+ users)

Enterprise-grade features and analytics

VoIP Phone System FAQs for Manchester Businesses

Common questions about cloud phone systems and VoIP migration

Do I need a landline or can I run entirely on VoIP?

Modern Manchester businesses can operate entirely on VoIP without traditional landlines. Cloud phone systems provide all the functionality of landlines plus advanced features like mobile apps, video calling, and easy scalability. VoIP calls use your internet connection, often resulting in better quality and lower costs. You can keep local 0161 numbers for professional presence while enjoying the flexibility to work from anywhere.

Can I answer my business number on my mobile when I’m out?

Yes, this is one of VoIP’s biggest advantages. Your business number can ring simultaneously on your desk phone, computer, and mobile app. You can answer calls anywhere with internet connectivity, and callers never know you’re not in the office. Advanced features include call handoff between devices and ‘find me/follow me’ routing—perfect for Manchester startups where team members work from different locations or meet clients off-site.

Can I keep my existing business number when moving to VoIP?

Absolutely. Number porting to VoIP systems is standard practice. Volcron handles the entire process, requesting porting codes from your current provider and coordinating the switch. The process typically takes 3-5 working days for standard numbers, with no interruption to service. We can port landlines, mobile numbers, and even premium-rate numbers. Your Greater Manchester customers continue calling the same familiar number while you benefit from VoIP features and cost savings.

What happens if my internet goes down—will my phones stop working?

Modern VoIP systems include failover to mobile apps. If your Manchester office loses internet, calls automatically divert to staff mobiles. Many providers also offer 4G/5G backup routers for critical voice services. Volcron’s systems are designed with business continuity in mind—we can configure multiple failover options including alternative internet connections, mobile diversion, and voicemail capture to ensure you never miss important calls.

How does VoIP call quality compare to traditional phone lines?

With proper broadband, VoIP call quality exceeds traditional lines. HD voice codecs provide clearer audio than analogue systems. Quality of Service (QoS) settings prioritise voice traffic on your network, ensuring consistent quality even during peak internet usage. For Manchester businesses with fibre broadband (especially in the city centre), call quality is typically excellent. We can assess your internet connection and recommend upgrades if needed to guarantee clear, reliable VoIP calls.

Transform Your Business Communications

Get a free consultation on VoIP phone systems for your Manchester business. We’ll design a solution that improves productivity and reduces costs.

Get Your VoIP Phone System Quote

Tell us about your phone system requirements and we’ll provide a tailored solution

We typically respond within a few hours. For urgent enquiries, call 0333 049 4233

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